With subscription plans, you use the e-commerce software for a specific period and renew your subscription monthly or annually to continue the service.

With a lifetime license, you purchase the software license with a one-time payment, and the license itself does not expire.

However, a lifetime license does not mean lifetime technical support. Technical support, hosting, additional services, third-party services, or optional modules may have their own service periods and conditions.

The right choice depends on your budget, long-term business plans, and how long you expect to use the e-commerce software.

If you are just starting an e-commerce business and want to keep your initial costs lower, a subscription model may be more suitable. It allows you to start using a professional e-commerce platform without making a large upfront investment.

If you see e-commerce as a long-term investment and do not want to continue paying recurring license fees, a lifetime license may become more advantageous.

When making your decision, consider not only the current price but also:

• your business growth plans,
• how many years you expect to use the software,
• the modules you may need,
• your technical support expectations,
• your hosting and infrastructure requirements.

A lifetime license means that the software license you purchase does not have a fixed expiration date.

However, the license period is separate from technical support, hosting, domain services, third-party services, and other recurring services.

Therefore, “lifetime license” refers to the right to use the software without an expiration date. It does not mean that every related service will be provided free of charge for life.

An e-commerce store is more than a website where products are displayed. Payment systems, orders, customers, domains, hosting, integrations, security, and many technical components work together.

Technical support is important for:

• resolving technical issues,

• configuring the system correctly,

• solving problems encountered during use,

• receiving help with maintenance and updates,

• preventing your business from losing time on technical matters.

If your e-commerce store is an active sales channel for your business, technical support should be considered part of business continuity, rather than simply an additional expense.

No. The software license and technical support are separate services.

A lifetime license allows you to use the software without an expiration date. Technical support, on the other hand, may be provided for a specific period or under a separate support package.

When your technical support period ends, your software license does not expire. If needed, you can renew or purchase technical support separately.

The right package should be selected based not only on the current size of your business but also on the features you need and your growth plans.

Before choosing a package, ask yourself:

• How many products will I sell?
• Which sales channels will I use?
• Do I need marketplace integrations?
• Do I need advanced SEO features?
• Will I use additional modules?
• Which themes do I want to use?
• How quickly could my business grow?
• What level of technical support do I need?
• Do I prefer a subscription or a long-term license?

The best package is one that meets your actual needs without making you pay for unnecessary features.

Not always.

A more affordable package may be sufficient for a small or newly established business. However, if you are likely to need features available only in higher-tier packages shortly after launch, choosing solely based on the initial price may lead to an early upgrade.

For this reason, packages should be compared based on features, modules, scalability, and long-term requirements, not only price.

The ability to upgrade is an important feature for growing e-commerce businesses.

As your product range, sales volume, or feature requirements increase, you may need to move to a more comprehensive package.

When choosing your first package, it is therefore important to make sure that the platform supports future upgrades.

You should not compare packages only by product limits or price.

Pay particular attention to:

• product and category management,
• payment systems,
• shipping integrations,
• marketplace integrations,
• SEO features,
• theme options,
• reporting tools,
• campaign and marketing tools,
• available modules,
• technical support,
• hosting and performance,
• security,
• package upgrade options.

A good e-commerce package should support not only your current needs but also the future growth of your business.

Whether hosting is included depends on the selected package and licensing model.

Hosting conditions may differ between subscription and lifetime license options. For this reason, you should review the hosting conditions of the selected package before purchasing.

Especially with lifetime licenses, it is important to understand that the software license and hosting service are separate services.

Domain registration may be provided separately from the e-commerce software license.

During the purchase process, you may be able to register a new domain, use a domain you already own, or transfer an existing domain where supported.

If a free domain is included as part of a package or promotion, its duration and conditions should be clearly stated during the purchase process.

Theme availability depends on the selected e-commerce package and the conditions of the individual theme.

Some themes may be included with certain packages, while premium themes or custom design options may require an additional fee.

Before choosing a package, you should check whether the theme you want to use is compatible with and included in that package.

Whether modules are included depends on the selected package and the conditions of each module.

Some core features may be included as standard, while advanced SEO, integration, automation, security, or sales-focused modules may be offered separately depending on the package level.

Identifying the modules you need in advance can help you choose the right package and avoid unnecessary upgrades later.

You should consider both.

Buying a package that is far beyond your current needs may unnecessarily increase your initial costs. Choosing only for today, however, may force you to upgrade soon after launch.

The best approach is to choose a package that meets your current needs while leaving enough room for your expected growth in the near future.

For small and newly established businesses, packages that cover essential sales operations, are easy to manage, and have a lower starting cost are often suitable.

However, being a “small business” alone is not enough to determine the right package.

A business with only a few products may still require advanced marketplace integrations, SEO tools, or automation features. The package should therefore be selected according to business requirements rather than company size alone.

Product quantity is an important factor, but it is not the only one.

For stores with large product catalogs, product management, category structures, filtering, performance, integrations, stock management, and operational automation become increasingly important.

Businesses with a high number of products should therefore consider more comprehensive package and infrastructure options.

Yes. For many new businesses, a subscription model can be advantageous during the early stages.

It provides access to a professional e-commerce infrastructure with a lower initial cost and allows you to reassess your needs as your business grows.

However, businesses planning to use the platform for many years should also compare the total cost of ownership with a lifetime license.

A lifetime license may be particularly suitable for businesses that:

• see e-commerce as a long-term investment,
• plan to use the software for many years,
• want to reduce recurring software license payments,
• prefer a higher upfront investment with more predictable long-term licensing costs.

However, hosting, technical support, domains, and third-party services may still involve separate costs.

Because a subscription model is based on a defined service period, the conditions that apply when the subscription is not renewed are determined by the relevant subscription agreement.

Before purchasing a subscription, you should review the renewal period, payment terms, and what happens when the service period ends.

Yes. Reviewing package features, themes, modules, and, where available, a demo before purchasing can help you make a more informed decision.

You should make sure that the features that are critical for your business are included in the package you are considering.

You can also compare packages side by side to identify the option that best fits your requirements.

It is completely normal to be unsure, because you are not simply buying software; you are choosing the sales infrastructure for your business.

By sharing information about your product range, sales channels, marketplace requirements, modules, budget, and growth plans, you can request a package recommendation from the IHASHOP team.

The goal is not to choose the most expensive package, but to choose the package that best fits your business needs.

A lifetime license means that your right to use the software does not expire. Hosting, domain services, technical support, third-party services and certain add-ons may still be charged separately.

When evaluating long-term cost, consider not only the license price but also the ongoing services your store may require.

If you have a lifetime license, the end of an update or support period does not automatically terminate your software license.

Access to new versions, certain updates or support services may depend on the applicable service terms. With a subscription, continued service depends on the subscription and renewal conditions.

A package upgrade is not intended to delete store data. Products, categories, customers, orders and core store data are expected to remain in place while you gain access to the higher package features.

For stores with custom development or critical integrations, a compatibility check before the upgrade is recommended.

No. The best package is not necessarily the one with the most features; it is the one that best matches your business requirements.

Consider your product range, sales channels, integration needs, modules and growth plans together to choose the package that provides the best value.

Hosting terms may vary depending on the selected package and licensing model. Subscription and lifetime license plans do not necessarily include the same hosting scope or duration.

Before purchasing, review the hosting coverage, duration and renewal terms of your selected package.

Domain service may be separate from the software license. If a package or promotion includes a domain, its duration and conditions are stated during the purchase process.

You may also use an existing domain or register a new one where supported.

Yes. You can point an existing domain to your IHASHOP store using the appropriate DNS configuration.

You do not necessarily need to transfer the domain to another registrar; the important part is configuring DNS and related technical settings correctly.

An e-commerce store depends on payment, orders, domain, hosting, integrations, security and other systems working together. A technical issue can directly cause lost orders or revenue.

Technical support is therefore important not only for troubleshooting but also for maintaining business continuity.

With a lifetime license, the end of the technical support period does not automatically terminate the software license.

You can continue using your store, but you may need to renew support for technical assistance, consultancy or services covered by support.

This option depends on the package, licensing model and technical requirements. Server compatibility, security, performance and maintenance responsibilities should be evaluated together when using your own infrastructure.

If you plan to use your own hosting environment, confirm technical compatibility before purchasing.

Yes. A migration from your current e-commerce platform to IHASHOP can be planned. The process depends on the source platform's data structure, export options and the amount of data to be moved.

The safest approach is to define the migration scope for products, categories, images, customers and other data in advance.

In many cases, product data can be transferred to the new store. The scope depends on the current platform's CSV, Excel, XML, API or other export options.

Fields such as product name, description, price, stock, category, variants and images must be mapped correctly to the new system.

This depends on your current system's export capabilities and data structure. Customer and historical order records often contain more complex relationships than product data.

Before migration, it should be determined which fields can be transferred and how historical records will be stored in the new system.

Go-live time depends on the project scope. A standard store using a ready-made theme will not require the same setup time as a store with thousands of products, custom design and multiple integrations.

Product volume, data migration, design, domain, payments, shipping, marketplace integrations and custom modules are key factors.

Yes. With a properly planned migration, the new store can be prepared in a separate environment while the existing store continues selling.

A scheduled switch after product, design, payment, domain and integration checks helps reduce the risk of sales interruption.

Critical functions should be checked before live sales begin. Product and category pages, cart, payment flow, mobile display, contact forms, domain, SSL, shipping and integrations should be verified.

Test scenarios may be expanded depending on the project scope.

Supported marketplace integrations may vary depending on your package, modules and currently available integrations.

Before purchasing, check the current integration status of the marketplace you plan to use on the relevant feature or module page.

Supported integrations may allow multiple sales channels to be managed centrally. The aim is to reduce repeated manual work for products, prices, inventory and orders across different panels.

Available channels and management capabilities depend on each integration.

This depends on the marketplace API and the scope of the IHASHOP integration. Some integrations may synchronize product, inventory or order data, while others may support a more limited data flow.

Before importing products, check which data fields the integration supports.

Supported integrations may synchronize inventory across sales channels. This helps reduce stock inconsistencies when the same product is sold through multiple channels.

Synchronization behavior depends on the technical scope of the integration.

Supported shipping integrations can simplify processes such as transferring order information, creating shipments and managing tracking details.

Before purchasing, confirm whether your preferred shipping provider is among the available integrations.

A service that is not included in existing integrations can be evaluated separately for a custom integration. Whether the service provides an API or another integration method directly affects what can be built.

ERP, accounting, shipping, CRM and other custom systems require technical documentation and a requirements analysis.

Module licensing and pricing may vary by module. Some modules may use a one-time license, while others may include recurring services or third-party costs.

Before purchasing, review the module's license, support and renewal conditions, if applicable.

Yes. As your business grows or your requirements change, compatible modules can be added to your store later.

This allows you to expand the store when a need arises instead of paying for features you do not use at the beginning.

Changing a theme does not automatically reduce SEO rankings. However, URLs, titles, metadata, heading structure, internal links, structured data and page speed should be preserved.

A properly planned theme migration can maintain SEO value, while uncontrolled changes may create technical SEO issues.

The theme is the visual presentation layer, while products, customers and orders are stored in the data layer. A normal theme change is not expected to delete this data.

If you use custom development or theme-specific components, compatibility should be checked before switching.

Theme availability may depend on your package and the theme's licensing conditions. Some themes may be included in certain packages, while premium themes may be offered separately.

When selecting a package, check whether the theme you want is compatible with it.

Yes. As your brand and requirements evolve, you can change the theme, visuals, homepage sections, campaign areas and content.

When redesigning, user experience, mobile compatibility, page speed and SEO structure should be protected together.

After the purchase is completed, the store setup process begins according to your selected package, domain choice, theme, modules and other services.

The setup scope and next steps may vary depending on the services you purchased.

Reviewing available demos, themes and modules before purchasing can help you make a better decision. Make sure the features that are critical to your business are included in the selected package.

It is better to choose based on real usage requirements, not price alone.

This depends on the payment method you use. Virtual POS services or third-party payment providers may require their own membership, contract and verification processes.

IHASHOP supporting the technical integration does not automatically satisfy the payment provider's commercial onboarding requirements.

How card data is processed depends on the payment provider's technical architecture. Secure payment designs typically process sensitive card details directly through the payment provider's protected infrastructure.

Avoiding unnecessary storage of sensitive card data on the commerce platform is a fundamental security principle.

A well-chosen e-commerce platform should support growth within the same system whenever possible. As your business grows, you may need higher packages, new modules, integrations or stronger infrastructure resources.

When choosing a platform, consider not only today's sales volume but also the scale you want to reach.

You do not need to be a software developer to manage everyday e-commerce operations. Products, categories, orders, customers, campaigns and other core tasks can be managed through the administration panel.

Technical assistance may be needed for domains, custom integrations, server configuration or advanced development.